The Audio Dock was designed first and foremost for amazing sound for your music. However, we realize that we live in a multi-tasking world so we built in a few other features that we thought would be useful:
Bluetooth wireless music streaming so you can text, email, and otherwise interact with your
phone as you stream your music
Speakerphone so you can make a clear, hands-free phone call
Sync with your computer
Can I use my __(name your iPod or phone)___ with the Audio Dock?
Although the Audio Dock was created primarily for the iPhone and iPod, it does work with any product with Bluetooth or a headphone jack (audio out). Pair any Bluetooth (A2DP) device to stream music wirelessly. Use the “aux” connection for audio devices, such as computers, CD/DVD players or music phone. Click to see a table of common devices and how the Audio Dock works with each
Does it make sense to use the Audio Dock with my iPad?
While you can stream material wirelessly from your iPad to the Audio Dock using Bluetooth, we didn’t design the Audio Dock physically for use with the iPad. Therefore, we don’t recommend it.
Can the Audio Dock use batteries?
No. The Audio Dock requires AC power from a wall outlet.
What is the return and warranty policy?
Check the return policy of the store you purchased the dock from. Our warranty policy can be found here.
How do you get such rich bass from the Audio Dock?
The Audio Dock has a proprietary technology called Audyssey BassXT, which is the only technology that can actually extend the bass response of small speakers to reproduce the lowest frequencies. The result is deeper (not louder) bass you typically only expect from large subwoofers.
How are you able to get Left/Right-channel stereo separation out of the Audio Dock’s unitary body?
The Audio Dock contains side-firing woofers and angled tweeters. We carefully calibrated the drivers’ placement and voicing so that frequency and phase relationships remain intact and sound waves emanate outward to create a stereo image. The width of the sound field may vary due to reflections off of nearby surfaces depending on where you’ve placed the Audio Dock relative to other objects in the room (and the physical dimensions and construction of the room).
Is the audio quality via Bluetooth streaming as good as when it’s docked?
Generally, no. All audio sources that use Bluetooth to stream music (iPhones, computers, etc.) have their own fixed data rate settings for Bluetooth A2DP transmission. So, if you play the exact same song file wirelessly through the Audio Dock from two different Bluetooth-equipped sources, the sound quality may be significantly better or worse in one. The Audio Dock will reproduce audio at the highest quality the wireless source device will allow. In other words, if you hear poor sound quality during Bluetooth audio streaming, the problem is with the audio source, not the Audio Dock.
How do I customize the sound on the Audio Dock?
Out of the box, you’ll find that the Audio Dock reproduces audio extremely accurately. However, if you’d like to customize the tonal balance (equalization) to your individual preference, use the powerful iPhone/iPod app found on iTunes here.
How do I text and email while streaming music?
Connect your phone to the Audio Dock via Bluetooth to enable the “undock” features that give you the freedom to interact with your phone while the music plays. Text, email, check Facebook or pick the next song from the palm of your hand.
How do I use the dock as a speakerphone?
When your phone is connected to the Audio Dock via Bluetooth, you can use it as a speakerphone, just as you do in your car. With Audyssey Dynamic Voice technology, you will experience a clear and natural speakerphone call. We use microphone array processing to reduce background noise and echo cancellation to improve sound quality of phone calls. Plus with BassXT, a deep voice sounds really deep!
Should I connect via Bluetooth?
Connecting your phone or computer to the Audio Dock via Bluetooth gives you freedom to undock your device to text and email while you stream music, use the dock as a speakerphone, and make VoIP calls from your computer. However, the quality of audio streamed over Bluetooth generally does not sound as good as when you are docked. Try it both ways and see what you prefer.
What’s the Bluetooth pass code for pairing?
0000 (four zeros). For instructions on how to pair your device with the Audio Dock using Bluetooth, please see the Owner’s Manual section on Bluetooth pairing.
How do I use the Audio Dock for VoIP calls?
You can use the dock’s speakerphone to make VoIP calls on your computer with VoIP programs such as Skype™. Simply use the 3.5 mm audio cables to connect the microphone audio output on the Audio Dock to your computer’s microphone/line input, and the aux input on the Audio Dock to your computer’s line/headphone output. You’ll get clear rich sound from your VoIP calls.
Can I use the Audio Dock to sync my iPhone or iPod with iTunes?
Yes. When the Audio Dock is connected to your computer with the USB-to-Mini-USB cable, your iPod or iPhone will sync with iTunes when docked.
What does the iPhone/iPod app do?
The iPhone/iPod app allows you to customize the sound on your dock. It has the standard tone controls plus some cool new ways of controlling your tonal balance including a proprietary Tilt Control and a full screen graphical editor for creating custom EQ curves.
The app also has Audyssey’s Dynamic Volume background listening preset, which narrows the dynamic range (loudest and softest passages) of the music for more ideal background music listening. Click to download the app at iTunes