By using our site, using our other products or services, or otherwise providing information to us, you are accepting the practices described in this Policy.
For questions or concerns, please email us or contact us at:
Attn: Consumer Services/Privacy
350 South Figueroa St., Suite 233
Los Angeles, CA 90071
Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us.
We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:
- Request to receive communications
- Participate in a promotion or other website feature
We may use the information we collect to:
- Customize and/or personalize your communications
- Better respond to your customer service inquiries
- Communicate with you about your purchase, account information, or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Improve our business
- Administer contests, promotions, surveys or other website features
For the purpose of operating our business, we may transfer information between Audyssey and our preferred service providers who use that information only to conduct Audyssey business. For example, they may handle Audyssey’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Protecting Your Information
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Audyssey or would like to update or change your personal information or preferences, follow the instructions below.
Registration Information, Email and Other Subscriptions
To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the “message” box.
To unsubscribe from SMS messages, please follow the instructions in the SMS messages you receive.
Direct Mail (including Catalogs)
If you would like your name and address removed from Audyssey‘s direct mailing list or if you would like to update your mailing information, you can email us a request. Be sure to include your first and last name and mailing address in the “message” box.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any Audyssey communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
We do not knowingly collect personal information from children under 13.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Terms and Conditions
Please also visit our Terms and Conditions section that explains other terms governing the use of our website.